Thank you very much for sharing your feedback with us.We are glad to hear that you found the room to be typical for Tokyo and that you felt the stay offered good value for money. We also appreciate your comment regarding our location, which is slightly away from the busiest area of Ueno while still within comfortable walking distance.Thank you for choosing our hotel. We hope to have the pleasure of welcoming you again in the future.Front Desk Team
Thank you very much for staying at Sotetsu Fresa Inn Ueno-Okachimachi and for sharing your kind feedback.We are delighted to hear that you found our hotel conveniently located, just a 5–7 minute walk straight from JR Okachimachi Station.We are also pleased that our location was suitable for shopping and helped make your stay more enjoyable.We look forward to welcoming you again on your next visit.Front Desk Team
Thank you very much for staying at Sotetsu Fresa Inn Ueno-Okachimachi and for sharing your detailed feedback.We apologize for any inconvenience caused by the limited space in the room. We appreciate your understanding regarding the compact layout, which is common for hotels in urban areas.We are, however, pleased to hear that you found the room well equipped and felt comfortable with the safety and emergency facilities provided.It is also wonderful to know that you enjoyed the bathtub and had a relaxing time.Additionally, we are glad that you found our location convenient, with easy access to dining, shopping, and entertainment in the surrounding area.We hope to have the pleasure of welcoming you again in the future.Front Desk Team
Thank you very much for staying at Sotetsu Fresa Inn Ueno-Okachimachi and for sharing your feedback with us.We are delighted to hear that you found our location convenient, the check-in process easy, and our staff helpful.On the other hand, we sincerely apologize for the unpleasant smell from the sink drain in your room. We will make sure to address this issue promptly through thorough cleaning and inspection to prevent it from happening again.We will continue striving to improve our facilities and services to ensure a comfortable stay for all our guests.We hope to have the pleasure of welcoming you again when you visit the Ueno and Okachimachi area.Front desk team
Thank you very much for your positive review.We are pleased to hear that you found our location convenient, with easy walking access to JR Ueno Station and the Keisei Line. We are also glad that you felt the room was slightly more spacious than a typical business hotel.Thank you for your recommendation, and we hope to welcome you again in the future.Front Desk Team
Thank you very much for staying at Sotetsu Fresa Inn Ueno-Okachimachi.We would also like to sincerely thank you for your kind comments regarding our location.Our hotel’s convenient access is one of its key advantages, especially for guests arriving from Narita Airport or those staying in the Ueno area for a short period of time.We are very pleased to hear that your stay was comfortable, whether as a group of three adults or as two adults with one child.We will continue striving to provide a comfortable and pleasant stay for all our guests.Should you visit the Ueno area again, we would be delighted to welcome you back to Sotetsu Fresa Inn Ueno-Okachimachi.Front desk team
Thank you very much for choosing to stay at Sotetsu Fresa Inn Ueno-Okachimachi, and for taking the time to share your valuable feedback with us.We are delighted to hear your positive comments regarding our self check-in and check-out system. While the system is designed for convenience, our staff are always nearby and ready to assist should you have any questions or require support. We are pleased to know that you felt comfortable and well assisted during your stay.Regarding the guest room, although it is compact in size, we strive to ensure that all essential amenities and facilities are fully equipped to provide a comfortable and pleasant stay. Your kind words reassure us that our efforts have met your expectations.We also sincerely appreciate your feedback on our convenient location. Being close to Don Quijote and the surrounding shopping streets, as well as having easy access to the subway just across the road and JR Ueno Station within approximately a 15-minute walk, makes our hotel an ideal base for both sightseeing and business purposes.Your overall comment describing your stay as “very convenient” is truly encouraging to our team. We will continue to make every effort to enhance our services and maintain a comfortable environment for all our guests.We sincerely look forward to welcoming you again at Sotetsu Fresa Inn Ueno-Okachimachi on your next visit to the Ueno and Okachimachi area.Front desk team
Thank you very much for your wonderful and detailed review.We are delighted to hear that you were satisfied with the cleanliness of our hotel and enjoyed the amenities such as face masks and bath additives. We are also very pleased that you found our location extremely convenient, with easy access to shopping areas, transportation, and nearby attractions such as Ueno Park and the National Museum of Western Art.It is great to know that our hotel suited your travel route well, including your journey from Karuizawa. Your positive comments truly encourage our team.We sincerely hope to welcome you again on your next visit to Tokyo.Front Desk Team
Thank you for visiting the Sotetsu Fresa Inn Ueno Okachimachi store.Also,thank you again for posting your review while you are busy.We will continue to make every effort to be the hotel of choice for our guests.We look forward to seeing you again. Front Desk Team
